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Modern Workforce - Enterprise

Technology has become an integral part of almost every aspect of our lives, and only gets more complicated as an organization grows. Supporting a complicated enterprise infrastructure takes experience, and a solid understanding of the systems involved. Our Modern Workforce Enterprise solution provides comprehensive, enterprise class support consisting of robust features designed to augment, enhance, or even act as your IT team.

Support

  • Unlimited Remote Technical Support

  • 24x7 Unlimited Remote Technical Support via Phone and  email (Break-Fix, Problem Resolution)

  • Onsite Support (up to 5 hours per-month)

  • 24x7 Alerts and On-Call Escalation

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Monitor and Alert

  • 24x7 Automated Monitoring and Alerting

  • Automated Asset Discovery and Reporting

  • Remote availability monitoring and Management (RMM)

  • Remote Health Checks

  • Patch Management

  • Software deployment

Security

  • Next-Gen EDR 24/7 Managed Threat Response Service

  • 24/7 Endpoint Detection and Managed Threat Response (Standard Tier); Threat Hunting, Adversarial Detection's, Security Health Check, Data Retention, Detection and Prevention for Malware, Malicious Traffic, Ransomware, and Exploits

  • Sophos Phish Threat - Security awareness and training content

  • Cloud Based Email Security to protect against phishing, malicious links and attachments, pretexting and other threats.

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