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Modern Workforce - Business

As your organization grows, your technology dependency will grow with it. Our Modern Workforce Business Bundle provides SMB’s with the expert support you need to keep your business moving forward with enhanced SLA’s and rapid response-resolution times. This solution has all the features of the Workforce Essentials Bundle, but also includes advanced support options that smaller organizations typically do not use.

Support

  • Unlimited Remote Technical Support

  • 24/7 Unlimited Remote Technical Support via Phone and  email (Break-Fix, Problem Resolution)

  • Onsite Support (up to 5 hours per-month)

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Monitor and Alert

  • 24x7 Automated Monitoring and Alerting

  • Automated Asset Discovery and Reporting

  • Remote availability monitoring and Management (RMM)

  • Remote Health Checks

  • Patch Management

  • Software deployment

Security

  • Next-Gen EDR 24/7 Managed Threat Response Service

  • 24/7 Endpoint Detection and Managed Threat Response (Standard Tier); Threat Hunting, Adversarial Detection's, Security Health Check, Data Retention, Detection and Prevention for Malware, Malicious Traffic, Ransomware, and Exploits

  • Sophos Phish Threat - Security awareness and training content

  • Cloud Based Email Security to protect against phishing, malicious links and attachments, pretexting and other threats.

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